Way too many articles dealing with cold calling touch on the negative aspects of it: handling rejection, getting through secretarial screening and voice mail, and finding the right decision makers. While I’ve developed great tools for accomplishing these tasks, I…

Walking into a meeting, one carries a life time of learned socially acceptable behaviors and manners into the room. However, when participating in or conducting a teleconference, one must be aware of and adhere to the norms of professional etiquette…

Given the right circumstances, most companies would relish the opportunity to increase their sales to such an extent that they only needed to concentrate on the administration. Even with the best will in the world forecasting sales is not a…

The trick to sales is Not to let everyone know that I sell “widgets” (everybody else sells widgets too). The trick is to let everyone know that I am the Expert when it comes to “widgets”. When I can achieve…

Are you teleconference calls muddled by background noises to the point of distraction? Are your teleconferences beset by overlapping speakers and trouble identifying voices? Perhaps you feel left out because others always talk first and monopolize the discussion and the…